Email and Messaging

Network Intelligence Group Offers Email, Messaging Services including:  Office 365, Exchange, Active Directory, and DNS Consulting.
Network Intelligence Group can support the architecture, engineering, and implementation of Microsoft Exchange, Office 365, Lync, and Blackberry/Good environments including:

Office 365, Exchange

We can perform messaging system maintenance, upgrades, performance monitoring and health checks. Troubleshoot and problem solve messaging problems.

  • Coordinate and set up secure email communications with partners.
  • Act as a liaison to the developer to assist with messaging and mobile related issues
  • Support end-users with messaging and mobile related escalations.
  • Participate in 247 on-call rotation for messaging support.
  • Strong technical knowledge of SMTP, MAPI, DNS, LDAP, and TLS.
  • Scripting knowledge with PowerShell is preferred.
  • Solid knowledge of Active Directory.
  • Strong project management capabilities.
  • Resolving Exchange server issues (ActiveSync, OWA connectivity, database health)
  • Exchange DAG Expertise
  • Exchange Database Expertise
  • Expert in Changing Exchange Attributes
  • Exchange Compliance, Retention, Archives Expertise
  • Exchange Mailflow Expertise
  • Expert in Disk capacity analysis and mailbox moves
  • Expert skills in Public Folders management and troubleshooting

Active Directory, DNS

Install and Manage Domain and Domain Controllers

  • Install and Manage DNS servers
  • DNS resolutions knowledge
  • Troubleshooting of domain controller performance and replication issues
  • Understanding of basic PowerShell commands related to Active Directory
  • Troubleshooting experience in user-related issues (account lockouts due to bad passwords)
  • Knowledge of Kerberos and how to set SPN records
  • Metadata Cleanup
  • Restore deleted objects.
    Resolving Exchange server issues (ActiveSync, OWA connectivity, database health)
  • Exchange Compliance, Retention, Archives Expertise
  • Exchange Mailflow Expertise
  • Expert in Disk capacity analysis and mailbox moves